Online Mental Health First Aid

Mental Health First Aid is an educational course which teaches people how to identify, understand and help a person who may be developing a mental health issue. In the same way as we learn physical first aid, Mental Health First Aid teaches you how to recognise those crucial warning signs of mental ill health.

Developed in Australia in 2000 and now internationally recognised in 25 countries, MHFA courses teach people how to recognise the signs and symptoms of common mental health issues, provide help on a first aid basis and effectively guide someone towards the right support.

In each section you’ll learn how to:

Spot the early signs of a mental health problem
Feel confident helping someone experiencing a mental health problem
Provide help on a first aid basis
Help prevent someone from hurting themselves or others
Help stop a mental illness from getting worse
Help someone recover faster
Guide someone towards the right support
Reduce the stigma of mental health problems

Additionally, MHFAiders® receive access to exclusive events so that they can continue to develop their support for your workplace beyond the training course.

The MHFAider Support App® provides training resources and ongoing learning opportunities so that MHFAiders® can improve their support skills on the job.
MHFAiders® can help organise their roles with reminders and secure conversation journaling, to safely reflect on their work.
The MHFAider Support App® works to support the MHFAiders’® own mental health – the resources within can teach critical self-care skills, with the emotion tracker function allowing them to chart their own wellbeing.
The app provides 24/7 text support for when MHFAiders® are feeling overwhelmed or need guidance for certain situations.
MHFAiders® have access to regular online events that provide further learning and support, allowing them to continue to perform their role confidently and effectively, long after receiving their initial training.

How to book on our courses

Please complete our booking form or contact our office at [email protected] or 01226 777520/07833 470979.

In-house courses

If you’d like to discuss our in-house training options please contact us.

Discounts

A 5% discount is available to students, volunteers, third sector organisations, and bookings of more than one place (or course). Proof of concessionwill be required at point of booking.

Delegate Name	Actions

There are no Delegates.

Terms & Conditions

Please advise us in advance if the learner(s) has any special requirements that require reasonable adjustments to be made for the course to be accessible.

Where a course provides lunch and refreshments, this includes dietary requirements (open face-to-face courses only). We will endeavour to cater for all learner needs but we do require notification in advance.

Learners are required to arrive at the course in good time. If the learner is unable to attend on the day of training due to unforeseen circumstances, we will still apply a charge, as we still incur costs for the training provision, and will not be able to offer the place to another client.

Cancellations

Mind Matters reserves the right to cancel or alter the dates or provision of service, the venue (open face-to-face courses only), and the trainer providing the course. In the event of a cancellation, bookings will normally be transferred to the next available course unless the client specifically requests otherwise. As this is the case, we recommend you DO NOT book travel or accommodation until you receive our joining instructions (around 1-2 weeks before the start date), which confirms the training is going ahead.

If a booking is cancelled or transferred to a different course by the client, Mind Matters Training reserves the right to apply the following charges: Notice Given by Client % of course fee levied by Mind Matters

More than 15 days 0%

7-14 days 25%

3‐7 days 50%

2 days or less 100%

Non‐attendance without notice 100%

Telephone cancellations can be accepted but must be confirmed immediately in writing (by email).

Payments

Please ensure that payment is received within 30 days of the invoice &/or before the training/event – whichever is sooner.
Training certificates will not be dispatched until full payment is received.

Lunch & Refreshments

For full day face-to-face open courses, lunch and refreshments are provided to learners. If your course is being delivered in-house, this is something you may wish to provide the learners at a cost to your organisation.

Please advise us in advance if delegate(s) have any special dietary requirements, any disabilities that would impact upon the course or any communication barriers that would impact upon the training course. We will endeavour to cater for everyone but we do require notification in advance.

Delegates are required to arrive at the course in good time. If the delegate is unable to attend on the day of training due to unforeseen circumstances we will still have to charge you as we still incur the costs and will not be able to sell the place to another client.