Customer Experience Charter
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We will always respond to your enquiry promptly
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We will guarantee your learners receive the training you intended even if they are absent on your planned training date through our ‘Guaranteed Learner Outcome’ scheme
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We ‘go the extra mile’ and guarantee high-quality training services that exceed your expectations
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You will be clear about the outcomes that our training has provided to your learners and the extent to which it has achieved them